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Monitoring Open and Closed AR Receipt Status

Avatar photoCustomer January 11, 2023 at 4:05 am

For our month-end reconciliation, we need two separate detail reports: one showing all customer receipts that have been applied, and another listing all unapplied receipts currently sitting in the system.

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    • Support January 11, 2023 at 6:24 pm  

      For the applied receipts detail, use the AR Applied Receipts report. Its default template provides a detail listing with no pivot summarization.

    • Avatar photoCustomer January 13, 2023 at 6:48 pm  

      And for the unapplied receipts list? We need to know the receipt number, date, and amount for follow-up.

    • Support January 14, 2023 at 3:56 pm  

      For the unapplied receipts, use the AR Unapplied Receipts Register report. This is a detail unapplied receipts report providing the receipt number, date, and amount.

    • Avatar photoCustomer January 14, 2023 at 11:26 pm  

      If a receipt was applied to multiple invoices, will the AR Applied Receipts report show multiple lines for that single receipt?

    • Support January 16, 2023 at 12:18 pm  

      The AR Applied Receipts report is based on the Receivables Applied Receipts Register, typically listing details of applications, meaning yes, if a single receipt is applied across multiple documents, it would likely generate multiple detail rows showing each application.

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