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Deferred COGS Reconciliation Issues

Avatar photoCustomer February 21, 2021 at 1:16 am

We are observing issues with our deferred COGS recognition process. We need a report to find and reconcile any out-of-balance deferred COGS entries by organization, item, and sales order number, preferably using pre-Create Accounting entries.

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    • Support February 22, 2021 at 1:20 pm  

      Use the CAC Deferred COGS Out-of-Balance report. This report specifically uses the pre-Create Accounting material accounting entries, meaning you do not need to run Create Accounting beforehand to analyze the data.

    • Avatar photoCustomer February 23, 2021 at 10:16 am  

      What are the mandatory parameters for defining the period under review for these transactions?

    • Support February 25, 2021 at 4:02 am  

      The required parameters are ‘Transaction Date From’ and ‘Transaction Date To’, specifying the starting and ending accounting date for the transaction lines.

    • Avatar photoCustomer February 26, 2021 at 1:25 am  

      The report description mentions issues when the item cost is zero. What happens in that scenario?

    • Support February 27, 2021 at 9:05 am  

      Based on the documentation history, when the item cost is zero, the Deferred COGS entries are noted as not recorded on the COGS Recognition Transaction Type.

    • Avatar photoCustomer March 1, 2021 at 2:19 am  

      If I need a report that matches revenue and COGS entries, what is the best option?

    • Support March 2, 2021 at 10:23 pm  

      For matching purposes, the CST COGS Revenue Matching report should be used.

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