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Workflow Notifications Not Reaching Users

Avatar photoCustomer September 16, 2020 at 7:20 pm

Users are reporting delays or failures in receiving expected workflow notifications. We need a way to monitor the status and history of these notifications directly.

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    • Support September 18, 2020 at 6:58 am  

      You can use the WF Notifications report. This report lists the notifications, which is crucial for monitoring their status and history.

    • Avatar photoCustomer September 18, 2020 at 11:27 pm  

      If the issue is due to a stalled process within the workflow itself rather than the final notification delivery, how can I diagnose that?

    • Support September 19, 2020 at 6:32 am  

      To diagnose the underlying process status, use the WF Activity Status Summary report. This provides a summary of the activity status for workflows, helping pinpoint stalled activities.

    • Avatar photoCustomer September 21, 2020 at 1:14 am  

      What is a recommended general tuning guide for Oracle Workflow components?

    • Support September 23, 2020 at 1:13 am  

      Referencing best practices, the Oracle Workflow Administrator’s Guide is listed as a relevant resource for optimizing performance in that module.

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