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Troubleshooting ORA-29855/DRG-11446 during installation

Avatar photoCustomer June 26, 2023 at 3:24 am

During the index creation step of the install script, we hit an ORA-29855 error, followed by DRG-11446: supplied knowledge base file /…/droldUS.dat not installed. What files are missing?

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    • Support June 28, 2023 at 5:35 am  

      This means your Oracle Text Knowledge Base files are missing from the database home. These files, such as droldUS.dat, are essential for linguistic initialization needed for index creation.

    • Avatar photoCustomer June 28, 2023 at 10:42 am  

      Can we deploy the missing files manually instead of running a large patch utility?

    • Support June 30, 2023 at 7:29 am  

      Yes. If you are on Oracle Database 11.2.0.4, for example, you can download the relevant patch zip, unzip it, find the CTX files within ctx/data/enlx, and copy all files to $ORACLE_HOME/ctx/data/enlx on all database nodes.

    • Avatar photoCustomer June 30, 2023 at 11:09 am  

      After copying the files, do I just continue the install?

    • Support July 1, 2023 at 7:23 pm  

      The index was marked as unusable due to the failure. You must rerun the Blitz Report installation script (install.sh) again to correct the domain indexes and successfully load the report templates.

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