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Oracle Text Internal Error: ORA_NLS10 Variable

Avatar photoCustomer July 3, 2024 at 7:28 am

During installation, we see persistent Oracle Text errors, including ORA-20000: Oracle Text error: DRG-50857 and DRG-00100: internal error, arguments : . What is the common underlying cause?

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    • Support July 5, 2024 at 3:07 am  

      These specific Oracle Text errors often occur because the `ORA_NLS10` environment variable is not set correctly on the database tier. Incorrect linguistic settings prevent the necessary CTXSYS procedures from executing properly.

    • Avatar photoCustomer July 7, 2024 at 3:25 am  

      What is the resolution process for this environment variable issue?

    • Support July 8, 2024 at 2:57 am  

      As per Oracle documentation (Doc ID 2066023.1), you need to set the `ORA_NLS10` environment variable correctly on the database tier and then restart the application and database services to apply the corrected setting.

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