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Oracle Enterprise Command Center Framework upgrade to V9

Avatar photoCustomer October 30, 2024 at 5:22 am

We are planning the Oracle Enterprise Command Center Framework upgrade to V9. We need to ensure all critical security and functional patches related to the upgrade are applied. How can we verify the specific patches required during this cycle?

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    • Support October 30, 2024 at 3:17 pm  

      ECC upgrades require meticulous attention to prerequisite patches. You must reference the specific list of required patches provided in the V9 documentation. For example, the upgrade notes might reference critical patches like `34215413` related to the Supply Chain Management (SCM) online help.

    • Avatar photoCustomer October 31, 2024 at 4:14 pm  

      Is there a standardized process for checking if patches like `34215413` are actually applied across our different application tops?

    • Support November 1, 2024 at 6:20 pm  

      Yes, utilize a rapid verification method by creating a Blitz Report query based on the AD_PATCH.IS_PATCH_APPLIED database function. This allows the DBA to specify the bug number, application top ID, and language to quickly confirm the ‘APPLIED’ status.

    • Avatar photoCustomer November 2, 2024 at 4:02 pm  

      After the V9 upgrade, if our users experience HTTP access issues, potentially related to TLS configuration, what should we check first?

    • Support November 2, 2024 at 9:41 pm  

      You must confirm that your ECC environment is properly secured and configured for HTTPS/TLS communication. Errors related to common name invalidity (`ERR_CERT_COMMON_NAME_INVALID`) or general access issues indicate a configuration problem with the SSL certificates or the WebLogic ports (e.g., `ECC_MANAGED_SSL_PORT`).

    • Avatar photoCustomer November 3, 2024 at 2:20 am  

      We rely on Blitz Report for critical operational reports now based on ECC SQL. Will the V9 upgrade impact the functionality of these reports?

    • Support November 4, 2024 at 11:36 pm  

      Since Blitz Report uses the underlying ECC SQL directly, as long as the data sets remain available and the SQL logic is compatible with the upgraded V9 data model, the reports should function. However, testing is mandatory, and having version control on your reports ensures easy comparison of pre- and post-upgrade SQL definitions.

    • Avatar photoCustomer November 6, 2024 at 12:32 pm  

      If we need to quickly export metadata about the ECC data sets for V9 validation, can Blitz Report assist?

    • Support November 6, 2024 at 11:29 pm  

      Yes, Blitz Report is effective for Oracle Enterprise Command Center administration. It allows the export of enriched dashboard data and related metadata to Excel, supporting the validation of the upgraded V9 data structures.

    • Avatar photoCustomer November 8, 2024 at 10:37 pm  

      If we still use Java Web Start to launch some forms in our 12.2 environment, is that functionality stable?

    • Support November 9, 2024 at 6:12 pm  

      You must ensure JWS is enabled and properly configured for your 12.2 instance. If forms are not launching, confirm the value of the `ICX: Forms Launcher` system profile and verify the configuration of the EBS nodes by querying `apps.fnd_nodes`.

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