Oracle E-Business Suite – Concurrent Request Monitoring and Alert Reporting

Customer June 26, 2021 at 12:57 pm

We need a sophisticated tool for monitoring critical concurrent requests. Standard monitoring tools often just provide basic status updates, but we need granular control over filtering requests based on specific performance bottlenecks or error conditions. What detailed parameter options does Blitz Report offer for this?

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- Support June 27, 2021 at 2:42 pm
  Blitz Report is ideal for enhancing concurrent request monitoring. It offers highly granular filtering parameters, allowing you to pinpoint issues precisely. You can filter requests by specific statuses (e.g., `* Error`, `Warning`, `Completed`), phases (e.g., `Running longer than x Minutes` or `Waiting for x Minutes`), or even narrow the search by `Concurrent Program Short Name` or `Execution Method`.
- Customer June 28, 2021 at 6:31 am
  Our current Oracle Alert system only sends basic text emails when an issue occurs. We need the actual data set related to the failure to be immediately available to the support team.
- Support June 29, 2021 at 9:32 am
  Blitz Report addresses the limitation of standard Oracle Alert systems where Excel exception files cannot be sent. Our exception reporting mechanism is designed to deliver the output directly in an Excel file emailed to the relevant teams. This transformation provides immediate, actionable analysis rather than just a simple text notification of failure.
- Customer June 30, 2021 at 4:51 am
  For requests that are stuck or running excessively long, our technical team needs diagnostic data, possibly including the SQL that the request is executing. Is it possible to include this level of detail in the report?
- Support July 2, 2021 at 1:32 am
  Yes, the report includes the option to provide an additional column displaying the active session SQL Text. However, please note this feature should be used judiciously, as setting this option may significantly slow down the report execution due to the complexity of retrieving this diagnostic data.
- Customer July 2, 2021 at 3:39 pm
  This seems perfect for creating specific alerts for long-running processes or integration backlogs. How easy is it to schedule these monitoring reports?
- Support July 3, 2021 at 7:42 am
  Since Blitz Report leverages standard EBS functionality, these monitoring reports can be scheduled as concurrent requests. This integration allows you to automate the process assessment and pinpoint pre-existing bottleneck processes or user waits efficiently, forming a comprehensive part of your diagnostic and General Ledger reporting toolkit.
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