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Incorrect Email Attachment Filename (Multibyte Characters)

Avatar photoCustomer Questions & Answers 5 replies

Reports delivered via email show corrupted attachment filenames when the report name contains special multibyte characters, often starting with =?UTF-8?B?. How can I prevent this file name corruption?

5 replies

  • Support Enginatics

    This typically occurs in Oracle EBS 12.2 because JavaMail uses RFC 2231, which causes issues with some email clients that don’t support splitting long filenames. You need to adjust an Output Post Processor (OPP) developer parameter.

  • Avatar photoCustomer

    Which OPP parameter needs modification?

  • Support Enginatics

    You must update the fnd_cp_services table and append the parameter :-Dmail.mime.splitlongparameters=false to the existing developer parameters column for the OPP service.

  • Avatar photoCustomer

    After updating the parameter in the database, does the OPP need to be bounced?

  • Support Enginatics

    Yes, after updating fnd_cp_services and committing the change, you must restart the Output Post Processor for the new setting to take effect.

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