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Incorrect Email Attachment Filename (Multibyte Characters)

Avatar photoCustomer April 10, 2022 at 1:06 am

Reports delivered via email show corrupted attachment filenames when the report name contains special multibyte characters, often starting with =?UTF-8?B?. How can I prevent this file name corruption?

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    • Support April 10, 2022 at 5:41 pm  

      This typically occurs in Oracle EBS 12.2 because JavaMail uses RFC 2231, which causes issues with some email clients that don’t support splitting long filenames. You need to adjust an Output Post Processor (OPP) developer parameter.

    • Avatar photoCustomer April 11, 2022 at 5:08 am  

      Which OPP parameter needs modification?

    • Support April 11, 2022 at 1:47 pm  

      You must update the fnd_cp_services table and append the parameter :-Dmail.mime.splitlongparameters=false to the existing developer parameters column for the OPP service.

    • Avatar photoCustomer April 12, 2022 at 1:34 pm  

      After updating the parameter in the database, does the OPP need to be bounced?

    • Support April 14, 2022 at 12:08 pm  

      Yes, after updating fnd_cp_services and committing the change, you must restart the Output Post Processor for the new setting to take effect.

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