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Ensuring Correct Filenames for International Characters in Email

Avatar photoCustomer November 28, 2020 at 12:14 am

Our report names contain multibyte characters, and when emailed, the attachment filenames often appear corrupted. How can I ensure proper delivery of filenames with international characters?

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    • Support November 29, 2020 at 11:34 pm  

      You need to set the profile option ‘Blitz Report Email Attachment Multibyte Filenames’ to ‘Yes’. This ensures email attachment filenames are sent including UTF-8 multibyte characters from the Blitz Report name.

    • Avatar photoCustomer December 1, 2020 at 4:19 pm  

      Does this setting work universally across all application server operating systems?

    • Support December 3, 2020 at 7:37 am  

      No, the applications operating system must also support multibyte filenames. The default setting is ‘Yes for Linux, No for other OSs e.g. Solaris, AIX’.

    • Avatar photoCustomer December 4, 2020 at 6:51 am  

      If I am experiencing corruption related to multibyte characters, is there an Oracle patch related to this problem?

    • Support December 5, 2020 at 10:15 pm  

      Yes, reports with special multibyte characters in their name may show an incorrect attachment filename, which is often an Oracle bug related to JavaMail using standard RFC 2231.

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