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SOA Authorization Failure Post-Upgrade

Avatar photoCustomer Questions & Answers 3 replies

Following a recent upgrade and webservice redeployment, we are now seeing ISGServiceFault FND_SOA_AUTHORIZATION_FAILURE. What should we attempt before escalating?

3 replies

  • Support Enginatics

    This is a common transient issue after redeployment. First, use the Functional Administrator responsibility to clear the cache.

  • Avatar photoCustomer

    If cache clearing doesn’t resolve the authorization error?

  • Support Enginatics

    If the cache clearing fails, you will need to reboot the relevant containers: OC4J containers for R12.1.3 or Weblogic servers for EBS 12.2.

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