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ISG Alias and File Access Errors

Avatar photoCustomer Questions & Answers 3 replies

We see two types of ISG errors: ISGServiceFault ISG_INVALID_ALIAS and ISG_FILE_ACCESS_ERROR, often along with an installation log error about the ASADMIN password not being configured. What setup are we missing?

3 replies

  • Support Enginatics

    All these symptoms strongly indicate that the Integrated SOA Gateway (ISG) has not been configured or is configured incorrectly. The ISG configuration is a prerequisite for Blitz Upload and Financial Statement features.

  • Avatar photoCustomer

    Where can I find instructions for configuring the ISG?

  • Support Enginatics

    You should refer to the prerequisites section of the installation guide, which links to blog posts detailing how to configure the ISG for both EBS R12.1.3 and EBS R12.2.

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