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Proactive Scheduled Request Monitoring and Alert Reporting with Blitz Report

Avatar photoCustomer Questions & Answers 7 replies

We rely heavily on overnight scheduled concurrent programs for critical interfaces and month-end processes, but often fail to detect failures or abnormal runtimes until downstream operations halt, often hours later. Relying solely on the standard EBS workflow notifications is insufficient due to inconsistency. We require a specialized tool for Scheduled Request Monitoring that can automatically scan for critical jobs that fail, complete with warnings, or run excessively long, and deliver an immediate Alert Report detailing the exceptions, enabling immediate operational intervention before the core business is impacted.

7 replies

  • Support Enginatics

    This proactive monitoring capability is vital for business continuity. Blitz Report provides several seeded solutions, including the ‘FND Concurrent Requests’ report, specifically designed for comprehensive Concurrent Request Monitoring and performance diagnostics.

  • Avatar photoCustomer

    How flexible are the parameters in this monitoring tool? Can we specifically filter for requests based on status, such as ‘Error’ or ‘Warning’, or based on duration, like jobs running longer than 60 minutes, ensuring only true exceptions are reported?

  • Support Enginatics

    The ‘FND Concurrent Requests’ report offers highly granular parameters. You can filter based on status (‘Error’, ‘Warning’), specific run times (‘Running longer than x Minutes’), or phase (Completed, Running, etc.) to precisely isolate problematic requests for targeted action.

  • Avatar photoCustomer

    If we schedule this report daily, how can we prevent it from repeating the same failed requests every time it runs? We only want new alerts since the last successful monitoring cycle.

  • Support Enginatics

    The system features an Incremental Alert Mode parameter. When scheduled, this feature ensures the report only captures requests that have entered a problematic status since the last scheduled run time, ensuring your team receives only new, actionable exceptions, reducing alert fatigue.

  • Avatar photoCustomer

    Can the output be automatically sent directly to our support team without manual intervention?

  • Support Enginatics

    Yes, absolutely. Since the monitoring report runs via the standard concurrent manager, it fully supports the existing delivery and output options, allowing the detailed Excel report to be instantly emailed to the required support distribution list upon completion.

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